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Understanding Your Situation

Help us understand your situation

Select what best describes your situation:

📮

I received a letter from an office

You have an official letter and are unsure how to respond

✋

I need to handle something

You want to submit a request or complaint to an office

⚖️

I disagree with a decision

You disagree with an office decision and want to appeal

💰

I have financial difficulties

You cannot pay the office and are looking for a solution

Problem Details

Tell us more about your situation

What type of letter did you receive? *

Payment demand / Reminder

Office is asking you to pay taxes, fees or debt

Official decision

Office has made a decision on your case (positive or negative)

Request for documents

Office is requesting additional documents or information

Execution order / Enforcement order

Initiation of debt recovery or execution

How long do you have to respond?

⚡ Urgent (within 15 days)

The deadline is approaching

📅 I have time (more than 15 days)

The deadline is not critical

What do you need to handle?

Request for benefit or allowance

Social benefits, allowances, support

Request for municipal housing

Social housing, municipal apartments

Complaint about office procedure

Poor treatment by official, delays

Other request

Other type of office request

What decision do you disagree with?

Rejected benefit/allowance

The office rejected your social benefit application

Tax/fee assessment

You disagree with the amount of tax or fee

Fine

You received a fine you disagree with

Court decision

You disagree with the court decision

When does the appeal deadline expire?

🚨 Critical (less than 7 days)

The deadline is expiring soon!

⚡ Urgent (within 15 days)

I need to act quickly

📅 I have time (more than 15 days)

The deadline is not critical

❓ I don't know

I'm not sure about the deadline

What financial problem are you facing?

Request for payment plan

You cannot pay all at once, want to split into installments

Request for payment delay

You need to postpone the payment deadline

Request for forgiveness/reduction

Due to serious financial situation

Request for emergency assistance

Help in extraordinary social situation

How urgent is your situation?

🚨 Critical situation

Execution or loss of housing is threatened

📅 Preventive solution

I want to solve it in advance

Which office contacted you?

💼 Tax Office

Taxes, fees, social insurance

🏢 Labour Office

Social benefits, unemployment

🏛️ Municipal Office

Local fees, building permits

🏥 Health Insurance

Health insurance, surcharges

⚖️ Court / Executor

Court decisions, executions

📋 Other Office

Other institution

Email Address *

Phone (optional)

Situation Description

Describe your situation in more detail

Summary of your answers

Situation:

Problem:

Urgency:

Office:

Selected files:

Additional Options

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Express processing within 24 hours +100 CZK

Your document will be processed with priority and delivered within 24 hours

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You will get access to order history and easier management of future requests

Order Summary

Check your details before submitting

Document Type

Contact Information

Name:

Email:

Phone:

Additional Options

Express processing (24h) +100 CZK

✓ User account creation

No additional options

Consents *

I agree with terms and conditions *

I agree with personal data processing according to GDPR *

Total Price:

Understanding Your Situation

Select what best describes your situation:

I received a letter from an office

I need to handle something

I disagree with a decision

I have financial difficulties

Problem Details

What type of letter did you receive? *

How long do you have to respond?

What do you need to handle?

What decision do you disagree with?

When does the appeal deadline expire?

What financial problem are you facing?

How urgent is your situation?

Which office contacted you?

Recommended Solution

Recommended for you

Simple Response

Appeal

Request

Objection

Other Document

Contact Information

Situation Description

Summary of your answers

Selected files:

Additional Options

Order Summary

Document Type

Contact Information

Additional Options

Consents *